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FBI may scrap $170 million [software] project

FBI may scrap $170 million [software] project  
Alex
 Re: FBI may scrap $170 million [software] project  
MethodMan
 Re: FBI may scrap $170 million [software] project  
John Carlson
From:Alex
Subject:FBI may scrap $170 million [software] project
Date:Sun, 16 Jan 2005 00:51:54 +0200
At first glance, it sounds like a 'changing requirements' issue.


http://www.cnn.com/2005/US/01/13/fbi.software/index.html


WASHINGTON (CNN) -- A top FBI official said Thursday the bureau may have
to scrap a computer program that so far has cost $170 million and was
intended to be an important tool in fighting terrorism.

Bureau officials told a news briefing that they expect to find that
after four years in development their much-touted Virtual Case File
system does not work. But they said a suitable replacement is
commercially available.

The officials spoke on condition of anonymity because the project is
being reviewed by the Justice Department, The Associated Press reported.

FBI Director Robert Mueller, who was in Birmingham, Alabama, Thursday,
said he was "frustrated by the delays."

"I am frustrated that we do not have on every agent's desk the
capability of a modern case management system," Mueller said.

"At the same time, we have made substantial changes in the way we handle
information information technology within the FBI."

Sen. Patrick Leahy of Vermont, the ranking Democrat on the Senate
Judiciary Committee, called the program "a train wreck in slow motion."

Leahy noted that the FBI said last May the Virtual Case File system
would be completed by the end of 2004.

"Now we learn that the FBI began to explore new options last August,
because it feared that VCF was going to fail," Leahy said in a press
release.

"Bringing the FBI's information technology into the 21st century should
not be rocket science."

He said that getting straight answers from the Justice Department and
the FBI "has been so difficult that we had to take the step of asking
for an independent investigation by the Government Accountability Office."
Speed information sharing

Since the terrorist attacks of September 11, 2001, the FBI and
contractor Science Applications International Corp. have been racing to
complete the project, which is intended to speed the rapid sharing of
information.

"It's like changing the wheels on a car going 70 miles an hour," the
senior FBI official told reporters. "We're mission-oriented. We have no
down time."

The official acknowledged the seriousness of the flaws, but insisted the
problems have had no major impact on the FBI's counterterrorism efforts.

"All the information is getting there. It's just that we're doing it the
hard way," the official said.

Counterterrorism information collected by agents through interviews and
surveillance currently becomes available only after it is uploaded
nightly into a system accessible to the nation's intelligence community.

The current program requires FBI personnel to manually enter, print,
sign and scan their information into the "investigative data warehouse."
start quoteI am frustrated that we do not have on every agent's desk the
capability of a modern case management system.end quote
-- FBI Director Robert Mueller


Counterterrorism information collected by agents gets top priority and
is entered into the system within 24 hours.

Information dealing with such matters as violent crime, organized crime,
fraud and other white-collar crime may take days to be shared throughout
the law enforcement community, the officials said.

The new software program was supposed to allow agents to pass along
along intelligence and criminal information in real time.

The FBI expects to learn within weeks whether it will have to scrap the
system, a scenario the officials said was likely.

Before making that decision, the FBI is awaiting a final report by an
independent consultant, Aerospace Corp., hired to review the state of
the the software project and analyze what is available commercially.

FBI officials indicated they expect to get the consultant's conclusion
by the end of the month. They predicted that at least $130 million of
the $170 million project could be lost.
Field test

Meanwhile, the FBI's New Orleans field office has launched a three-month
pilot project to determine whether about 10 percent of the Virtual Case
File system development can be salvaged.

The office will run a prototype of the system that SAIC delivered to the
FBI in December after missing previous deadlines.

"We delivered the initial operational capability of the FBI's virtual
case file system as contractually agreed upon, at the end of December,"
said SAIC spokesman Jared Adams.

The senior FBI official said he would withhold a verdict on whether any
portion of the software could be incorporated into a successor system
until the trial's conclusion.

Top FBI officials cited a wide range of reasons for the
software-development problems.
start quoteIt's like changing the wheels on a car going 70 miles an
hour.end quote
-- Senior FBI official


The rapidly changing state of technology was insufficiently understood,
and an entire system was developed to replace the antiquated FBI
computer and record management systems.

One official said that "next time" the FBI would seek a modular system
in which capabilities can be added or changed to the existing structure.

The FBI said the changed mission of the bureau following the September
11 attacks added a burden to the case-file system developers, who
launched the complex project upgrade in 2000.

FBI officials say they are awaiting a review on the status of the
agency's major technology projects, which together are costing more than
$500 million.

The GAO, the investigative arm of Congress, is working on a broad review
of the FBI technology upgrades, including the troubled project.

Key FBI officials were scheduled to meet Thursday with the Justice
Department inspector general and separately with lawmakers to discuss
the developments.
From:MethodMan
Subject:Re: FBI may scrap $170 million [software] project
Date:18 Jan 2005 13:20:42 -0800

The vendor went away and
spent three or so years developing the system, and delivered something
that may very well meet the written requirements.



I wonder if they had ever heard of the word "agile"? Nice, tax dollars
at work.
From:John Carlson
Subject:Re: FBI may scrap $170 million [software] project
Date:Sat, 15 Jan 2005 18:23:01 -0500
On Sun, 16 Jan 2005 00:51:54 +0200, Alex wrote:

>At first glance, it sounds like a 'changing requirements' issue.
>
>http://www.cnn.com/2005/US/01/13/fbi.software/index.html
>


It's a little unclear what went wrong but from this and other stories
that I've heard, it sounds like the requirements were locked in place
several years ago and not allowed to change. The vendor went away and
spent three or so years developing the system, and delivered something
that may very well meet the written requirements.

But now that the customer has the system, he realizes that he can't
use it, either because he wrote the wrong requirements in the first
place or because changes in the real world made those requirements
obsolete. (For example there is the comment that "we have made
substantial changes in the way we handle information technology within
the FBI.")

-- jc
Published e-mail address is strictly for spam collection.
If e-mailing me, please use jc631 at optonline dot net
   

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